About Us
OP-Smooth is a Hong Kong–based IT outsourcing and managed services provider, focused on delivering stable, secure and cost-effective IT support for local SMEs.
Our services cover daily IT helpdesk, server and network management, cybersecurity solutions, cloud and Microsoft 365 deployment and administration, backup and disaster recovery, and more.
Why Hong Kong SMEs need IT outsourcing
Control IT costs
Replace full-time in-house IT headcount with fixed monthly fees or pay-as-you-go services, reducing HR and training expenses.
Improve system stability
A professional team proactively monitors and maintains your systems to minimise downtime and business disruption.
Strengthen cybersecurity
Protect against ransomware, phishing and email fraud with practical security solutions suitable for SMEs
Focus on your core business
Your management and staff can concentrate on growth, while IT operations are handled by specialists.
What IT outsourcing services we provide
Daily IT support & helpdesk
- Remote support and on-site troubleshooting
- Desktop / notebook / printer fault diagnosis and repair
- User accounts, logins and access rights administration
Network and server management
- LAN, Wi-Fi, VPN and SD-WAN design and management
- Firewall deployment and maintenance (e.g. Fortinet, SonicWall, UniFi)
- Windows Server and virtualisation platform (Hyper-V / VMware) operations
Cloud and Microsoft 365 / Office 365 services
- Email migration to Microsoft 365
- SharePoint, OneDrive and Teams planning and implementation
- Account, security policy and license management, plus user training
Cybersecurity and backup solutions
- Email security, anti-spam and anti-phishing solutions
- Firewall, intrusion prevention and web access control
- On-premises and cloud backup, file versioning and disaster recovery planning
IT consultancy and project management
- IT infrastructure planning and upgrades
- Cloud strategy, security policies and compliance advisory
- Vendor management and coordination with telecom and IT providers
Ransomware
- Reduce the risk of systems being compromised
- Local and cloud backups, file versioning, disaster recovery plan (DR)
Who our services are for
SMEs without dedicated IT staff
Need an “external IT department” on a monthly service basis
Companies with a small IT team
Need extra hands for field work or specific projects
Require end-to-end IT solutions
Businesses expanding, relocating offices, moving to the cloud, or opening new branches
Organisations with higher security or compliance needs
such as professional services firms, retail, trading, manufacturing, education and NGOs
Why choose OP
Local Hong Kong team
All engineers and consultants are based in Hong Kong and understand local SME environments and regulatory requirements.
Extensive SME experience
Years of experience serving companies with 10–200 users, balancing technical best practice with real-world budget constraints.
Security-first approach
From network design and endpoint protection to backup and recovery, solutions are built around cybersecurity best practices.
Transparent pricing
Clearly defined monthly service scope and project fees to support accurate budgeting and cost control.
Get in Touch
+852 3467 4088
enquiry@opsc.com.hk
Unit 2008, Beverly House 93-107 Lockhart Road, Wan Chai, HK
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